DIGIT mGramSeva
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v1.2
v1.2
  • Introducing mGramSeva
    • Platform
      • Release Notes
        • Web Caching
        • Service Build Updates
        • MDMS Configuration & Migration Updates
        • Test Cases
        • Release Checklist
        • Implementation Checklist
      • Technology
      • Architecture
      • Demo video
      • Configure mGramSeva
        • Vendor Registry Service
        • User Events Service
        • eChallans Service
        • Water Calculator Service
        • Property Services
        • Billing Service
        • Apportion Service
      • Technical User Docs
        • Application Structure
        • Firebase Analytics Integration
        • Integration Testing
        • Integration Testing With Github Actions
        • Backend Services
          • mGramSeva - Water Services
          • mGramSeva - Water Service Calculator
          • mGramSeva e-Challan Service
          • mGramSeva - User Service
          • mGramSeva - Billing Service
          • mGramSeva - User OTP
          • iFix Adapter Integration Service
          • mGramSeva - Rollout Dashboard
          • mGramSeva Scheduler
          • mGramSeva- Services Re-Indexing
          • mGramSeva Dashboard
          • Events Push To IFIX Adapter
        • Tech User Manual
          • Language Selection
          • Login
          • Change Password
          • Edit Profile
          • Home Page
          • Forgot Password
          • Update Password FTL
          • Generate Bill
          • Search Connection
          • Consumer Details
            • Create Consumer
            • Update Consumer
          • Expenses
            • Add Expenses
            • Search Expense Bills
            • Modify Expenses
          • Dashboards
            • Monthly Dashboard
            • Collections Dashboard
            • Expenditure Dashboard
          • Collect Payment
          • Consumer Feedback
          • Household Register
          • Bluetooth Thermal Printer Integration
        • Application Permissions & Dependencies
        • mGramSeva UI
          • UI Mockups
          • mGramSeva UI
            • mGramSeva - Advance Changes
            • mGramSeva Penalty Changes
      • Installation
      • Configuration
    • Enablement toolkits
      • AWS Installation
        • Setup AWS Account
        • Certificate Purchase
        • Setup Git Repository
        • Domain Name Configuration
        • Create Git Account In The Client Name
      • Setting up Services
        • Getting Started With DIGIT
        • Creating Users
        • Loading Employees For mGramSeva
        • Loading Consumers For mGramSeva
        • Localisation Module
        • Updating Master Rate for Mgramseva
        • Create Consumer API
        • Create User API
        • SMS Template
        • mGramSeva MDMS
        • Create New Tenant
        • Workflow
    • Product Docs
      • Functional Docs
        • Login & Forgot Password
        • User Roles & Home Screen
        • Create Consumer
        • Search Consumer
        • Edit Consumer
        • View Consumer
        • Billing - Bulk Demand Generation
        • Billing - Metered Connection
        • Revenue Collection - Offline
        • Expenditure - Add Expense
        • Expenditure - Modify Expense
        • User Onboarding - Bulk Upload
        • User Onboarding/Walkthrough
        • Feedback - Post Payment
        • SMS Notifications
        • Home Page Notifications
        • Edit User Profile
        • Bill and Receipt PDF
        • Update Expense Search
        • Bulk Demand Generation For Non-Metered Connection
        • Demand/Bill Generation For Metered Connection
        • Household Register
        • Tabular Dashboard - Expense
        • Tabular Dashboard - Collection
        • Download Bills & Receipt
        • App Force Update
        • HRMS
        • Advance Changes
      • User Docs
        • User Manual
  • 🚻Community
    • Roadmap
    • Source Code
    • Discussion
    • Events
    • Training & Certification
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On this page
  1. Introducing mGramSeva
  2. Product Docs
  3. Functional Docs

User Onboarding/Walkthrough

PreviousUser Onboarding - Bulk UploadNextFeedback - Post Payment

Last updated 2 years ago

Users can walk through the application for a better understanding of different user actions available on key screens.

Home Screen

Note:

For first-time users after login, the walkthrough automatically starts on the home page.

For multi-tenant users, the walkthrough starts after selecting the tenant and landing on the home screen

Step No.

Element

Note

1

Tenant selection

Click here to switch to other Gram Panchayats

2

Household Register

Household Register contains a list of all consumers and their pending amounts

3

Collect Payments

Use collect payments to search for consumers, generate bills and collect payments

4

Download Bills and Receipts

Search by consumer details such as name or phone number to download bills & receipts

5

Add Expense Record

Use this to make a new expenditure entry into the system

6

Update Expenses

7

Generate Demand

8

Create Consumer

Create consumers records by adding details

9

Update Consumer Details

10

GPWSC Dashboard

View daily, monthly collection and expenditure summary

11

Notifications

Any new notifications that require your action regarding collections and expenditure will be shown here

Consumer creation screen

Step No.

Element

Note

1

Consumer’s Name

Start creating a consumer record by entering the consumer name

2

Gender

Select gender of the consumer

3

Father's Name

Add father’s name of the consumer

4

Mobile Number

Enter the mobile number of the consumer

5

Old Connection id

Enter OLD Connection ID Number. Eg.105

6

Door Number

7

Street No/Street Name

8

Ward

Select the ward where the consumer resides

9

Gram Panchayat

10

Property Type

Select one from residential/commercial type of property

11

Service Type

Select if the connection is metered or non-metered

12

Meter Number

Add meter number of the connection of the consumer

13

Previous meter reading date

Add the date of the last meter reading

14

Arrears

Add amount the household has to pay until today

Expense Entry Screen

Step No.

Element

Note

1

Type of Expense

Select the category of expenditure

2

Vendor Name

Mention the name of the vendor who raised the bill

3

Amount

Add the amount that is mentioned in the bill

4

Bill Date

Add date on which bill is entered into records

5

Party Bill Date

Add date on which the bill is raised

6

Attach Bill

Attach JPEG/ PDF formats of the bill here

7

Dashboard

Step No.

Element

Note

1

User feedback section

Feedback provided by consumers is shown here

2

Collections Snapshot

Summary of collections made in the selected time period

3

Search field

You can search for the consumer by Name or connection ID

4

Filters

Use filters to drill down by property type

5

Connection ID Column

These are new Connection IDs of consumers. Clicking on a consumer ID takes you to the respective Consumer Detail screen

6

Name

Name of the consumer

7

Collections

Collections made by the consumers in the selected time period

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eGov Foundation
Creative Commons Attribution 4.0 International License
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