v1.2

Edit Consumer

Overview

Consumer information can be edited under certain conditions -

  1. Before the first demand is generated in the system

  2. After the first demand is generated in the system

Edit Screen

  • Users with permission to edit consumer records can click on the Edit Consumer info tile on the home screen. This navigates them to the consumer search screen.

  • Users can navigate from the search screen or the search results screen (Case when multiple search results are displayed) to the Consumer Edit Screen.

  • On the successful load of the consumer edit screen, all data parameters of the consumer are shown (with editable and non-editable fields).

  • By Default - New consumer ID is shown on the top of the screen and is non-editable.

The table below lists the editable field details -

Data Field

Before First Demand

After First Demand

Comments

New Consumer ID

NO

NO

Consumer ID is generated while user creation and is not editable

Consumer’s Name

YES

YES

bills, receipts, bill generation screens etc starts displaying the newly entered consumer name

Gender

YES

YES

Father’s Name

YES

YES

Phone number

YES

YES

Use Cases

  1. After the phone number is changed, searching with the old/new phone number in the connection search screen leads to the same HH screen

  2. SMS notifications are sent to the new mobile number of the user from the date of the change

Old Connection ID

YES

NO

Validated for unique IDs in the system for the GPWSC

Door Number

YES

YES

Street Number / Name

YES

YES

Ward Number / Name

YES

YES

Gram Panchayat Name

NO

NO

Property Type

YES

YES

Charges applicable as per rate master. Effects take place from the next billing cycle

Service Type

YES

YES

  • Effects take place from the next billing cycle

  • The last date of the current billing cycle is taken as the last meter reading date

  • Previous meter reading is captured while generating the demand

Meter Number

YES

YES

Previous meter reading Date

YES

NA

This field is not shown on screen after the first demand is generated

Previous Meter Reading

YES

NA

This field is not shown on the screen after the first demand is generated

Last Billing Cycle Billed

YES

NA

This field is not shown on the screen after the first demand is generated

Arrears as of Last Bill

YES

NA

This field is not shown on the screen after the first demand is generated. When changed the arrear demand is deleted and updated accordingly based on the selected service type.

Mark Connection as inactive

YES

YES

If a connection is marked inactive, it is not considered for demand generation for future billing cycles.

An inactive connection can be reactivated later from this screen.

Edit Options

  1. In case there are arrears, demand is generated. If there are no arrears, demand is not generated.

  2. Users can modify the arrear value. In such a case, demand is generated with the updated value.

  3. Users can add arrear to the connection, for which arrear was zero at the time of creating the connection. In such a case, new demand is generated.

Clicking on the Submit button shows a nudge saying Details Submitted Successfully. Closing the nudge navigates the user back to the home screen.

The CTA is activated only when any field is changed or updated. Else, it is in an inactive state.

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