Edit Consumer

Overview

Consumer information can be edited under certain conditions -

1. Before the first demand is generated in the system

2. After the first demand is generated in the system

Edit Screen

• Users with permission to edit consumer records can click on the Edit Consumer info tile on the home screen. This navigates them to the consumer search screen.

• Users can navigate from the search screen or the search results screen (Case when multiple search results are displayed) to the Consumer Edit Screen.

• On the successful load of the consumer edit screen, all data parameters of the consumer are shown (with editable and non-editable fields).

• By Default - New consumer ID is shown on the top of the screen and is non-editable.

The table below lists the editable field details -

Data Field	Before First Demand	After First Demand	Comments
New Consumer ID	NO	NO	Consumer ID is generated while user creation and is not editable
Consumer’s Name	YES	YES	bills, receipts, bill generation screens etc starts displaying the newly entered consumer name
Gender	YES	YES
Father’s Name	YES	YES
Phone number	YES	YES	Use Cases After the phone number is changed, searching with the old/new phone number in the connection search screen leads to the same HH screen SMS notifications are sent to the new mobile number of the user from the date of the change
Old Connection ID	YES	NO	Validated for unique IDs in the system for the GPWSC
Door Number	YES	YES
Street Number / Name	YES	YES
Ward Number / Name	YES	YES
Gram Panchayat Name	NO	NO
Property Type	YES	YES	Charges applicable as per rate master. Effects take place from the next billing cycle
Service Type	YES	YES	Effects take place from the next billing cycle The last date of the current billing cycle is taken as the last meter reading date Previous meter reading is captured while generating the demand
Meter Number	YES	YES
Previous meter reading Date	YES	NA	This field is not shown on screen after the first demand is generated
Previous Meter Reading	YES	NA	This field is not shown on the screen after the first demand is generated
Last Billing Cycle Billed	YES	NA	This field is not shown on the screen after the first demand is generated
Arrears as of Last Bill	YES	NA	This field is not shown on the screen after the first demand is generated. When changed the arrear demand is deleted and updated accordingly based on the selected service type.
Mark Connection as inactive	YES	YES	If a connection is marked inactive, it is not considered for demand generation for future billing cycles. An inactive connection can be reactivated later from this screen.

Edit Options

1. In case there are arrears, demand is generated. If there are no arrears, demand is not generated.

2. Users can modify the arrear value. In such a case, demand is generated with the updated value.

3. Users can add arrear to the connection, for which arrear was zero at the time of creating the connection. In such a case, new demand is generated.

Clicking on the Submit button shows a nudge saying Details Submitted Successfully. Closing the nudge navigates the user back to the home screen.

The CTA is activated only when any field is changed or updated. Else, it is in an inactive state.

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